Wi-Fi Speeds are Slow?

    We understand that slow Wi-Fi speeds can be frustrating, and we're here to help you. In this support article, we will provide you with some basic troubleshooting steps to identify and resolve common issues that may be causing your Wi-Fi to be slow. By following these steps, you can quickly diagnose and address the problem.

Run a Speed Test from a Wired Device:

        To determine if the slow Wi-Fi speed is due to your internet connection or your Wi-Fi network, perform a speed test using a wired device (such as a computer or laptop) directly connected to your router via an Ethernet cable. This step helps rule out any Wi-Fi-related issues. Visit a reputable speed test website (e.g., fast.com) and run the test. Compare the results with your subscribed internet speed. If the wired connection speed matches your plan, the issue likely lies within your Wi-Fi network.

Move Closer to the Router:

Sometimes, slow Wi-Fi speeds occur due to weak signals caused by distance or obstacles. Move closer to your router and check if the speed improves. If it does, it suggests that the signal strength or interference may be affecting your Wi-Fi performance. Note any significant obstacles (walls, furniture, etc.) between your device and the router, as these may be degrading the signal.

Reboot Your Router:

Rebooting your router can often resolve minor issues and improve Wi-Fi performance. To do this, follow these steps:

1. Turn off your router by unplugging it from the power source.
2. Wait for about 30 seconds before plugging it back in.
3. Allow the router to boot up completely, and then check if your Wi-Fi speed has improved.

Reduce Interference:

Interference from other devices and neighboring Wi-Fi networks can impact your Wi-Fi speed. Take the following steps to minimize interference:

1. If your router supports multiple frequency bands (2.4 GHz and 5 GHz), switch to the less crowded frequency band (5 GHz) for faster speeds and reduced interference.
2. Move any metal objects near your router farther away to reduce interference.
3. Wi-Fi is a shared medium, check that there are no large draws on bandwidth happening at the same time inside your network like a big downloading update or someone else gaming as this can affect your results.

Conclusion:

We hope these basic troubleshooting steps have helped you diagnose and address the slow Wi-Fi speed issue. If you continue to experience issues, please don't hesitate to reach out to our support team by emailing [email protected], who will be happy to assist you further.

Thank you for choosing our services, and we appreciate your patience and understanding.